Friday, September 26, 2008

Project Direction 2 (Cross-cultural Communication)

I arrived in the USA over a decade ago from India, and am quite familiar with the lifestyles and cultures of both countries. In my travels, I've visited England, Germany, Singapore, Malaysia, Thailand and Maldives, learning that each culture has something unique about it that gave it a special place in the world.

The Buddhist culture in Thailand was impressive - it was awe-inspiring to see the Temple of the Golden Buddha, which has a 10-foot tall statue of the Buddha in Gold.

I expected the people in England to be cold and aloof (not merely because Hollywood villians usually have a British accent!) but was pleasantly surprised to find that they were quite warm and friendly. I mentioned this to an Englishman at Heathrow airport when I was waiting for my flight out of the country, and he gently corrected me and said that I was suffering from a misconception and that English people aren't friendly at all - they were only being nice to me because they saw my camera and knew I was a tourist!

Germany was very interesting, because the people were so logical in their thinking - not only the fellow engineers I met with as part of my job, but also those who worked in the grocery stores and the restaurants!

I believe that in the modern era where people from diverse cultures are working with each other in the same company, cross-cultural is not only inevitable, but also to be celebrated. I'm therefore interested in cross-cultural communication in the organizational context.

3 comments:

Sree said...

I agree with you, this is a very interesting and important topic. I have chosen a similar topic for my project and planning to concentrate on communication between people from US and India, Germany and Japanese cultures or something in those lines. I am trying to find what would be close to acceptable communication style that will work in communications with people from most cultures.

I might be stereotyping but something i am observed from my co-workers in Germany is that they are very logical in their thinking, but sometimes have a difficult time in thinking in global terms and managerial issues in trying to implement some thing.

Janet S. said...

Kartik: Diversity is a broad field to study, as it is expressed in many different ways. You can study the diverse racial groups at an organization or you can study the diverse experiences of individuals, regardless of racial identity. Which aspect of diversity most intrigues you? You seem to be focusing primarily on racial diversity, but there are many different types of diversity including age, sex, religion, etc.

Bus244_mba: You may want to consider researching collectivist versus individualist communication styles and how it affects the work environment. Japan in particular makes me think of this contrast, because these communication styles often play an important role in the corporate environment.

Mansoor said...

Diversity is definitely a thing to be celebrated because it celebrates the differences between our cultures and even our individual self. Working in a multi national company gives us the advantage of coming into contact with cultures that we would have ,otherwise, never met in our life. Through cross-cultural communication we can not only learn to be tolerant of something that's different for us but also build a work-place environment that is totally unbiased. But sometimes cross cultural communication is not so much fun. Because each culture has its norms and if you are not familiar with them then it becomes very hard to grasp a joke one has said or sometimes bad feelings arise when one fail to understand other's thoughts and take them negatively. But good choice in general.